TERMSGENERAL DE RENTAL
Article 1: This contract is intended for the exclusive use of the reservation of stays in guest rooms. The best welcome will be reserved for our guests. The service provider undertakes to personally welcome holidaymakers with all the attention required to facilitate their stay and knowledge of the region.
Article 2: duration of the stay: The customer signing this contract concluded for a fixed period may not under any circumstances claim any right to remain in the premises.
Article 3: conclusion of the contract: The reservation becomes effective when the customer has sent the service provider a deposit of 30% of the total amount of the price of the stay with a minimum of one night per room selected and a copy of the contract signed before the date indicated on the reverse. The second copy of the contract is to be kept by the customer. Prices are inclusive of all charges, excluding tourist tax.
Article 4: cancellation by the customer: Any cancellation must be notified by registered mail or electronic letter sent to the service provider. a) Cancellation before the start of the stay: if the cancellation occurs more than 24 hours before the start of the stay, the deposit remains acquired by the service provider. If the cancellation occurs less than 24 hours before the start of the stay, the deposit remains with the service provider who reserves the right to claim the balance of the price of the accommodation. b) If the client does not appear before 7 p.m. on the day scheduled for the start of the stay, this contract becomes void and the service provider may dispose of its guest rooms. The deposit remains with the provider who reserves the right to claim the balance of the price of accommodation. c) In the event of a shortened stay, the price corresponding to the cost of accommodation remains fully acquired by the service provider. Unused additional services will be refunded.
Article 5: cancellation by the service provider: When before the start of the stay, the service provider cancels this stay, he must inform the customer by registered letter or electronic mail. The customer, without prejudging recourse for compensation for any damage suffered, will be immediately reimbursed for the sums paid. He will also receive compensation at least equal to the penalty he would have incurred if the cancellation had been made by him on that date.
Article 6: arrival: The client must arrive on the day specified and at the times mentioned in this contract. In the event of late or deferred arrival, the client must notify the service provider.
Article 7: payment of the balance: The balance is to be paid on arrival at the service provider. Consumption and additional services not mentioned in this contract will be paid at the end of the stay to the service provider.
Article 8: tourist tax: The tourist tax is a local tax that the customer must pay to the service provider who then transfers it to the public treasury.
Article 9: use of the premises: The customer must respect the peaceful character of the premises and make use of them in accordance with their destination. He undertakes to return the rooms in good condition.
Article 10 – capacity: This contract is established for a specific number of people. If the number of customers exceeds this number, the service provider is able to refuse the additional customers. This refusal can in no way be considered as a modification or termination of the contract on the initiative of the service provider, so that in the event of the departure of a number of customers greater than those refused, no refund can be considered.
Article 11 - animals: This contract specifies whether or not the customer can stay with a pet. In the event of non-compliance with this clause by the client, the service provider may refuse the animals. This refusal can in no way be considered as a modification or breach of the contract on the initiative of the service provider, so that in the event of the customer's departure, no refund can be considered.
Article 12 - Disputes: Any complaint relating to the inventory of fixtures and the state of the description during a rental must be submitted to LA VILLA MIRAMAR les 3 days from the entry to the premises. Any other complaint must also be addressed to him as soon as possible, by letter.